Privacy Policy

1. Data Controller

RCA Courtiers d'Entreprises Inc. ("RCA Courtiers", "we") is responsible for collecting and processing your personal data. You can contact us at:

2. Information We Collect

We collect personal information that you voluntarily provide through our forms:

• First and last name
• Email address
• Phone number
• Information about your business (industry, approximate revenue)
• Any other information you choose to share in your messages

3. How We Use Your Information

Your personal information is used to:

• Respond to your inquiries or business valuation requests
• Contact you regarding our brokerage services
• Send you our newsletter (if you have subscribed)
• Improve our services and website

4. Cookies and Tracking Technologies

In accordance with Quebec's Law 25 (An Act to modernize legislative provisions as regards the protection of personal information), we obtain your explicit consent before activating any non-essential tracking technology.

Essential cookies

These cookies are required for the website to function and cannot be disabled:

• Netlify session: maintains the technical session of the website.
• Netlify forms: securely processes contact and valuation request forms.

Analytics cookies

Activated only with your consent. They help us understand how visitors use the site:

• Google Tag Manager (GTM): centralized management of tracking tags.
• Google Analytics 4 (GA4): measures traffic, pages viewed, and visitor journeys. Data retained for 14 months.

Advertising cookies

Activated only with your consent. They are used to measure the effectiveness of our campaigns:

• Google Ads (conversion): tracks valuation requests originating from our ads. Data retained for 90 days.
• Facebook Pixel (Meta): measures advertising conversions on Facebook and Instagram. Data retained for 180 days.

Functional cookies

• Mailchimp: manages newsletter subscriptions. Activated after consent.

Managing your preferences

On your first visit, a consent banner allows you to accept, refuse, or customize which cookies are activated on your device.

You can change your preferences at any time by clicking the "Manage cookies" link in the footer of every page. Your preferences are stored locally in your browser and respected on every visit.

If you refuse analytics and advertising cookies, the website functions normally — only performance measurement and advertising conversion tracking are disabled.

5. Data Retention

Your personal data is retained for as long as necessary for the purposes described above, or as required by applicable law. Prospect data is generally retained for 3 years after the last contact.

6. Data Sharing

We do not sell your personal data. Your information may be shared with:

• Our service providers (hosting, email) who act on our behalf
• Competent authorities if required by law

7. Your Rights (PIPEDA)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

• Access: obtain a copy of your personal data
• Correction: correct inaccurate or incomplete data
• Withdrawal of consent: unsubscribe from our communications

To exercise these rights, contact us at info@rcacourtiers.ca.

8. Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or alteration.

9. Changes to This Policy

This policy may be updated periodically. The date of the last update is indicated at the top of this page. We encourage you to review this page regularly.

10. Contact Us

For any questions about this policy or your personal data, contact us at info@rcacourtiers.ca or 514 844-8808.