Privacy Policy

1. Data Controller

RCA Courtiers d'Entreprises Inc. ("RCA Brokers", "we") is responsible for collecting and processing your personal data. You can contact us at:

2. Information We Collect

We collect personal information that you voluntarily provide through our forms:

• First and last name
• Email address
• Phone number
• Information about your business (industry, approximate revenue)
• Any other information you choose to share in your messages

3. How We Use Your Information

Your personal information is used to:

• Respond to your inquiries or business valuation requests
• Contact you regarding our brokerage services
• Send you our newsletter (if you have subscribed)
• Improve our services and website

4. Cookies and Tracking Technologies

Our website uses tracking technologies to analyze site usage and measure the effectiveness of our advertising campaigns:

• Google Tag Manager (GTM): tag management and analytics tracking
• Facebook Pixel: advertising conversion measurement

These tools may collect anonymized data about your browsing. You can manage your cookie preferences through your browser settings.

5. Data Retention

Your personal data is retained for as long as necessary for the purposes described above, or as required by applicable law. Prospect data is generally retained for 3 years after the last contact.

6. Data Sharing

We do not sell your personal data. Your information may be shared with:

• Our service providers (hosting, email) who act on our behalf
• Competent authorities if required by law

7. Your Rights (PIPEDA)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

• Access: obtain a copy of your personal data
• Correction: correct inaccurate or incomplete data
• Withdrawal of consent: unsubscribe from our communications

To exercise these rights, contact us at info@rcacourtiers.ca.

8. Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or alteration.

9. Changes to This Policy

This policy may be updated periodically. The date of the last update is indicated at the top of this page. We encourage you to review this page regularly.

10. Contact Us

For any questions about this policy or your personal data, contact us at info@rcacourtiers.ca or 514 844-8808.