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GLOSSARY

Recurring Revenue

Predictable revenue that repeats regularly, whether through contract, subscription, or buying habit. The more recurring the revenue, the higher the valuation multiple.

Definition

Recurring revenue is revenue a business can reasonably anticipate from one period to the next. There are two main categories: contractual recurrence (subscriptions, service contracts, maintenance agreements) and habitual recurrence (customers who buy again without a formal contract, repeat orders, replenishment).

In French-language Quebec documentation, you’ll see revenus récurrents used for the same concept.

The distinction matters in a sale context, because a buyer places much more value on contractual recurrence — it’s documented, measurable, and transferable — than on habitual recurrence, which relies more on relationship and habit.

Why recurring revenue matters in a business sale

Recurring revenue is one of the factors that most strongly influences the valuation multiple. The reason is simple: predictability reduces risk. A buyer who knows they can count on 70% of next year’s revenue is willing to pay more than for a business that starts from zero every January.

In the Quebec SME market, businesses with a strong recurring revenue component — managed services, maintenance, SaaS, recurring upkeep — command multiples 1x to 2x higher than comparable businesses without recurrence. On a $400,000 EBITDA, that’s a $400,000 to $800,000 difference on the sale price.

For you as a seller, it’s essential to clearly identify and document your sources of recurring revenue. When preparing for sale, your broker will help you categorize your revenue: contractual recurring, habitual recurring, and one-time. This classification lets you tell a convincing and verifiable financial story.

What every seller should know

  • Formalizing verbal arrangements into written contracts before going to market raises perceived value — even if the customer was already paying every month without one.
  • Documenting customer retention rate on recurring customers over three to five years is a powerful argument. A retention rate of 90%+ is a strong positive signal for buyers.
  • Recurring revenue partially offsets other risk factors like customer concentration — a recurring and diversified base is the ideal combination.
  • If your business has little recurring revenue, explore opportunities to create recurring service offerings (maintenance, support, scheduled supply) before going to market.

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